Shipping policy
SHIPPING POLICY
Tri Tank Corp. ships products to customers within the United States. Shipping availability may vary by product, destination, size, weight, and carrier limitations.
ORDER PROCESSING
Orders are generally processed during normal business hours, Monday through Friday, excluding holidays.
Processing times may vary depending on product availability, order volume, and whether an item is in stock. Some products may require additional processing time due to manufacturer availability or special-order requirements.
If there is a significant delay in processing your order, we will make reasonable efforts to contact you using the information provided with your order.
SHIPPING METHODS AND DELIVERY TIMES
Available shipping methods and estimated delivery time will be displayed during checkout when applicable.
Delivery estimates are provided by the shipping carrier and are not guaranteed. Tri Tank Corp. is not responsible for delays cause by the carrier, weather, natural disasters, transportation interruptions, holidays, or other circumstances beyond our reasonable control.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Tri Tank Corp. is not responsible for delays, additional shipping charges, or lost shipments resulting from an incorrect or incomplete address provided by the customer.
If you realize that you provided an incorrect shipping address, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
SHIPPING COSTS
Shipping charges, when applicable, are calculated and displayed during checkout based on the product, destination, shipping method, and other applicable factors.
Additional shipping charges may apply to certain oversized, heavy, special-order, or otherwise restricted products.
MULTIPLE ITEMS
Orders containing multiple products may be shipped in separate packages or shipments depending on product availability, size, weight, warehouse location, and carrier requirements.
You may receive separate tracking information for items shipped separately.
TRACKING INFORMATION
When tracking information is available, it will be provided to the customer after the order has been shipped.
Tracking information is provided by the shipping carrier and may take some time to become active after shipment.
LOST, DAMAGED, OR MISSING SHIPMENTS
If your package appears to be lost, damaged, or delivered but cannot be located, please contact Tri Tank Corp. as soon as possible.
For packages that show as delivered by the carrier, customers should first check the delivery location, surrounding areas, and with household members or building management. We may request additional information or documentation to assist with carrier investigation.
If an item arrives damaged, please retain the original packaging and contact Tri Tank Corp. before disposing of the item or returning the product. Photographs of the product and packaging may be requested.
WRONG OR INCORRECT ITEMS
If you receive an item that is different from what you ordered, please contact Tri Tank Corp. before returning the item. We will review the issue and provide instructions for the appropriate resolution.
INTERNATIONAL SHIPPING
Unless specifically stated otherwise at checkout, Tri Tank Corp. does not offer international shipping.
CONTACT INFORMATION
If you have questions regarding shipping or your order, please contact Tri Tank Corp.
Tri Tank Corp.
115 Farrell Rd
Syracuse, NY 13209
United States